Ecedo

Ecedo and Escrow4all – Collaboration for Software Escrow

Ecedo, a software developer specializing in solutions for energy companies, has partnered with Escrow4all to offer Software and SaaS escrow arrangements. This provides customers with assurance regarding the continuity of Ecedo’s software in the event of unforeseen circumstances.

Ecedo develops and manages SaaS solutions that play a crucial role in the IT infrastructure of energy providers. These solutions support essential processes such as invoicing and data processing. With a growing client base and increasing demand for assurance from large energy companies, the need for escrow arrangements became apparent.

Although Ecedo was already familiar with the concept of escrow arrangements, they sought a partner who could operate flexibly and accessibly. Customers specifically requested assurance that their operational software would always remain accessible, even in the face of potential risks or disruptions at Ecedo.

Hybrid Escrow Arrangements via Escrow4all

Ecedo opted for a hybrid escrow arrangement offered by Escrow4all. This optional service is primarily utilized by larger clients active in the energy market who require additional assurance. It functions as an “insurance layer,” safeguarding a copy of the software to ensure customers maintain access to their critical processes under any circumstances.

Why Escrow4all?

1. Pragmatic Approach: Escrow4all, as a Dutch provider, aligns well with Ecedo’s pragmatic approach.
2. Accessibility: Escrow4all offers solutions without unnecessary complexity.
3. Strong Relationship: The existing connection with Escrow4all and prior positive experiences made the choice straightforward.
4. Flexibility: Quick decision-making and clear agreements, including on legal matters.

Results

• Smooth Implementation: The escrow arrangement was operational within a few weeks.
• Customer Satisfaction: Clients trust the arrangement and have few questions or concerns.
• Extra Service: The escrow arrangement serves as a valuable, service-oriented add-on without a commercial incentive.

Tips from Wouter Jonquière (Ecedo):

• Consider an escrow arrangement if your core processes rely on third-party software.
• Understand that growing risks make an additional safety net essential.
• Choose a partner like Escrow4all, who operates pragmatically and with a focus on service.

Conclusion
For companies like Ecedo, which support software-dependent core processes, an escrow arrangement is a logical step to provide customers with additional assurance. The collaboration with Escrow4all has demonstrated that such arrangements not only add value but can also be implemented easily and quickly.